FAQ
FAQ
We’ve gathered answers to the most common questions about shopping with Briar & Grit. If you don’t see what you’re looking for, reach out to us at info@briarandgrit.com.
📦 Shipping
When will my order ship?
Most in-stock orders ship within 2–3 business days.
Do you ship internationally?
Yes! We currently ship to select countries. Shipping rates and delivery times are calculated at checkout. Customers are responsible for any customs duties or import taxes.
Do all brands ship at the same speed?
Not always. Some partners are made-to-order:
Bleak & Sleek: 10–14 days (USA)
Michaela V: 2–5 business days
For more details, see our [Shipping & Delivery page].
🔄 Returns & Exchanges
What’s your return policy?
Returns are accepted within 14 days of delivery for items that are unworn, unwashed, and in original condition. Some items (like made-to-order pieces, accessories, and final sale items) are not eligible.
How do I start a return?
Email us at info@briarandgrit.com with your order number, and we’ll guide you through the process.
📏 Sizing & Fit
How do I know my size?
We carry inclusive sizing from S–3X (and beyond). See our [Size Guide] for detailed charts by brand, including Flying Tomato, Entro, Bleak & Sleek, and more.
What if I’m between sizes?
For woven fabrics → size up for comfort.
For smocked or stretchy styles → size down if you prefer a closer fit.
Shoes are generally true to size; if in doubt, size up.
💳 Payments
What forms of payment do you accept?
We accept all major credit cards, PayPal, Shop Pay, and other secure payment options listed at checkout.
Do you offer installment payments?
Yes! Select “Shop Pay Installments” at checkout to split your purchase into 4 interest-free payments.
🌹 Products
Are your pieces sustainable?
We focus on slow fashion, made-to-order partners, and thoughtful vendors who value quality over mass production.
Will items restock?
Some core pieces may return, but many designs are limited runs. If you love something, we recommend grabbing it before it’s gone.
🖤 Contact
Still need help?
📧 info@briarandgrit.com
📧 johanna@briarandgrit.com
We’ll get back to you within 1–2 business days.